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Outlook Sync Agent

Parameter to turn on Outlook sync agent:

Workbench flag 10

Then click 'Home' on workbench and select the 'House' icon to open the My Profile page

At the top of the My Profile page is a field called 

[Username] - this needs to be set to be the same as your Username in Outlook.  This can be found in the Outlook options. (For example in MS Office 2019, choose File > Options, and then use [General] to see the User Name.)

At the bottom left of the My Profile page is a button labelled Setup

Click Setup to select MS Outlook folders to be monitored/scanned by the Sync Agent. Select the required folders and then use add/remove.

Set 'Go Back' to 0 (zero) days.

NOTE: When selecting folders we recommend Inbox, sent items and deleted items.

(TIP:  Setup can also be accessed from the bottom right when on the workbench. )

Highly recommended to untick the Active search and make sure it doesn't scan.

Once setup is complete click 'Active' to start Sync Agent.

Choose files or drag and drop files
  1. Andrew Popplestone

  2. Posted
  3. Updated