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Knowledgebase

  1. Candidates

    1. Candidate Import from MS Excel
    2. NFC Passport/ID Scan (Compliance items)
    3. Searching From Candidate Workbench
    4. See all 28 articles »
  2. Companies & Contacts

    1. Delete Contact Record (part of History Chain)
    2. How to Merge Contacts
    3. How to Merge Clients
    4. See all 5 articles »
  3. Vacancies

    1. Assignments/Research Projects
  4. System Admin

    1. Booking Requirement - Notes Page Template
    2. Email Control (Block)
    3. Database Security by IP Address or MAC address
    4. See all 25 articles »
  5. GDPR

    1. GDPR - Consent Manager
    2. Policy Opting in using MS Excel
    3. GDPR - Remaining Compliant
    4. See all 14 articles »
  6. Users

    1. Group users by Offices for searching on workbenches
    2. Move records to another User (Change Owner utility)
    3. Broadbean Integration
  7. Table & record Maintenance

    1. Compliance - Dependent Items facility
    2. Contact / Client (Company) Import From MS Excel
    3. Merge Candidates
    4. See all 5 articles »
  8. Reporting

    1. Field Change History
  9. General

    1. Add Multiple Items to Attachment Buffer
    2. Generating Labels for contacts
    3. My Profile (feature)
    4. See all 5 articles »
  10. User Guides

    1. Outlook Sync Agent
    2. Placement Fees Calculation
    3. Firetext Setup
    4. See all 6 articles »
  11. FAQ

    1. Contact Mailshot - Pictorial Guide
    2. How to Send a Mailshot
    3. Setup your email signature in Influence?
    4. See all 4 articles »
  12. TEMP Worker System

    1. Fixed Hours / Timed Rates
    2. Worker History Tab on Client Record
    3. EVERTIME - Integration Guide
    4. See all 43 articles »
  13. Getting started

    1. KCML Client Installation
    2. Checking which version of Influence you have
    3. Can't Login to Influence Database
  14. Setup & Admin

    1. Connect to Cloud Direct Service
    2. Add a New Influence UserID
    3. Add a new Influence Icon
    4. See all 43 articles »
  15. Miscellaneous

    1. Block Communication Based upon Status
    2. Email Import / Synchronise Mail Folder
    3. Portal Import Tool
    4. See all 7 articles »
  16. Searching

    1. How to Send an HTML Email Shot
    2. Enhanced filter using DATA fields
    3. Custom filters (Workbench - Enhanced Filters)
    4. See all 21 articles »
  17. Reporting

    1. SQL Report - Find Candidate by Booking Ref
    2. Margin Report
    3. SQL Query Tool
    4. See all 7 articles »
  18. Matches & Interviews

    1. Multiline Contract Invoicing
    2. Compliance - Placement Questions
    3. Vacancy Status updating Match Status
    4. See all 8 articles »
  19. Training Guides

    1. CV Text Search (Boolean)
    2. Attach a *.pdf file to an SMS (text) Message
    3. Sending SMS Text Messages
    4. See all 16 articles »
  20. Influence Virtual

    1. Resetting your Influence Virtual Password
    2. Transferring data between ThinHost and your computer
    3. Setting up Outlook 2011 on your MAC
    4. See all 16 articles »
  21. IQ Reports

    1. IQ Report - List of Compliance Item Codes
    2. EVERTIME - Troubleshooting Reports (IQ)
    3. IQ Report - Journals for Candidate in Date Range (Jnl v1)
    4. See all 33 articles »
  22. Custom Export Formats

    1. Custom Export Format - Xero Invoice v2 inc-Date
    2. Custom Timesheet Export Format - Xero Invoice
  23. Portal

    1. Portal Import - Compliance Documents
  24. Troubleshooting

    1. IQ Report - Missing Columns (Rebuild Tables)
    2. Images not displaying in correctly Outlook signature
    3. ABIWORD
    4. See all 7 articles »
  25. Default

    1. How to merge 2 Branch (sites) together
    2. Fix LinkedIn
    3. Conditional Merge Fields - $FUNCTION Fields
    4. See all 37 articles »