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Knowledgebase

  1. Candidates

    1. Automatic Update of Candidate Status based on Bookings
    2. Payment Type Locked once Bookings Exist
    3. Send an email to ALL Candidates
    4. See all 21 articles »
  2. Companies & Contacts

    1. Delete Contact Record (part of History Chain)
    2. How to Merge Contacts
    3. How to Merge Clients
    4. See all 5 articles »
  3. Vacancies

    1. Assignments/Research Projects
  4. System Admin

    1. Email Control (Block)
    2. Database Security by IP Address or MAC address
    3. Mass Update using Groups (Values, Owner, Status, Notes & Policy Subscribe)
    4. See all 24 articles »
  5. GDPR

    1. GDPR - Consent Manager
    2. Policy Opting in using MS Excel
    3. GDPR - Remaining Compliant
    4. See all 14 articles »
  6. Users

    1. Move records to another User (Change Owner utility)
    2. Broadbean Integration
  7. Table & record Maintenance

    1. Compliance - Dependent Items facility
    2. Contact / Client (Company) Import From MS Excel
    3. Merge Candidates
    4. See all 5 articles »
  8. Reporting

  9. General

    1. My Profile (feature)
    2. Rates Calculator
    3. Home Screen Overview
  10. User Guides

    1. Firetext Setup
    2. Status Change date filter on [Candidate] workbench
    3. Connections - Setup and Use
    4. See all 4 articles »
  11. FAQ

    1. Contact Mailshot - Pictorial Guide
    2. How to Send a Mailshot
    3. Setup your email signature in Influence?
    4. See all 4 articles »
  12. TEMP Worker System

    1. Make a Booking using the Planner
    2. Umbrella Contact included as 'Bcc' on Candidate Confirmation email.
    3. Sticky Notes on Planner
    4. See all 29 articles »
  13. Getting started

    1. Checking which version of Influence you have
    2. Can't Login to Influence Database
  14. Setup & Admin

    1. Connect to Cloud Direct Service
    2. Add a New Influence User
    3. Add a new Influence Icon
    4. See all 39 articles »
  15. Miscellaneous

    1. Block Communication Based upon Status
    2. Email Import / Synchronise Mail Folder
    3. Portal Import Tool
    4. See all 7 articles »
  16. Searching

    1. How to Send an HTML Email Shot
    2. Macro Manager available from [Journals] workbench
    3. Groups - Sorting and Grouping
    4. See all 19 articles »
  17. Reporting

    1. SQL Report - Find Candidate by Booking Ref
    2. Margin Report
    3. SQL Query Tool
    4. See all 7 articles »
  18. Matches & Interviews

    1. Multiline Contract Invoicing
    2. Compliance - Placement Questions
    3. Vacancy Status updating Match Status
    4. See all 8 articles »
  19. Training Guides

    1. CV Text Search (Boolean)
    2. Attach a *.pdf file to an SMS (text) Message
    3. Sending SMS Text Messages
    4. See all 16 articles »
  20. Influence Virtual

    1. Resetting your Influence Virtual Password
    2. Transferring data between ThinHost and your computer
    3. Setting up Outlook 2011 on your MAC
    4. See all 16 articles »
  21. IQ Reports

    1. IQ Report - Journals for Candidate in Date Range (Jnl v1)
    2. Count of Journals by Type
    3. IQ Report - Journals for Candidate in Date Range
    4. See all 31 articles »
  22. Portal

    1. Portal Import - Compliance Documents
  23. Troubleshooting

    1. IQ Report - Missing Columns (Rebuild Tables)
    2. Images not displaying in correctly Outlook signature
    3. ABIWORD
    4. See all 7 articles »
  24. Default

    1. How to merge 2 Branch (sites) together
    2. Fix LinkedIn
    3. Conditional Merge Fields - $FUNCTION Fields
    4. See all 37 articles »