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  • Last Journal Date - How it is Calculated

    Last Journal Date The Influence Professional software shows a Last Journal Date when viewing candidate, contact or Company workbenches. The way that the Last journal Date is calculated is controlled b...

  • Phone System Integration with Influence

    Influence Phone System Integration Influence can integrate with numerous phone systems, below is how to configure and use the relevant software: Synety Cloud Call Configure Synety with Influence Confi...

  • Examples of using Groups

    Below are some examples of how to use the Groups feature of Influence professional. For information on sharing groups, click here (NB: This is only available for systems using Influence Professional, ...

  • How To Configure users for Foehn

    How to Setup Users for Foehn When you login to Influence you will be prompted to enter your phones extension number. Once you have entered your extension click Connect and you can then ready to dial f...

  • How to configure Influence Server for Foehn

    Foehn Integration The following steps should only be attempted once your IP phone system is setup and working independently. (i.e. Successfully achieved a call from a soft or real phone) Method There ...

  • How To Configure Users Profiles for Synety/Cloudcall

    The basic process is - Login to Cloudcall and setup your phone users - Make a note of the Information - Setup that phone user information against each UserID in Influence Login to the Cloudcall Portal...

  • How To Use VoiceNet

    For VoiceNet to work you must have at least version 1.00.14.064 of Influence. You can find which version you are running by following this guide: http://helpdesk.influence-it.com/support/index.php?/Kn...

  • How To Configure Consultants for VoiceNet

    For VoiceNet to work you must have at least version 1.00.14.064 of Influence. You can find which version you are running by following this guide: http://helpdesk.influence-it.com/support/index.php?/Kn...

  • How To Configure Influence for VoiceNet

    For VoiceNet to work you must have at least version 1.00.14.064 of Influence. You can find which version you are running by following this guide: http://helpdesk.influence-it.com/support/index.php?/Kn...

  • How To Configure Consultants for SYNETY (CloudCall)

    For Synety (Cloudcall) to work you must have at least version 1.00.14.064 of Influence.  If you do not know which version of Influence you are using, you can see this by clicking the [HELP] button at ...